can be defined as the interaction of two or more people, in an interdependent way, to achieve a common goal or objective
tend to be of a social nature and are formed to fulfil a desire of the members, including sports, socialising and other common interests
will shape the nature of teams in an organisation.
should be dealt with as soon as they arise and management should find the best strategy to resolve the issue.
Informal teams tend to be of a social nature and are formed to fulfil a desire of the members, including sports, socialisation, and common interests. Examples of informal groups or teams are interest groups, reference groups and friendship groups
Increased overtime pay
Clash of personalities
Lack of communication
Helps to motivate employees
Loss of productive time during team development
Additional cost to set up teams
Decisions can be time consuming
Internal influences may arise as a result of management policies or employees’ attitudes. These factors can be controlled by the management of the firm.
Mergers and takeovers
The development of a new product
These result from factors that are outside of the control of the firm.
Communicate the change
Allow participation in the change process
Give monetary incentive
Negotiate with resisters
Managing the change
Leading the change
Implementing the change
Resisting the change
Organisational change may be influenced by
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