They have lots of money
The are lazy and angry
They want to move
They cover every race, religion lifestyle and category of life.
They show you are a professional and you are at work.
Increases a customer's stress level.
They gi e a sense of, ''you belong there" .
They keep you from wearing out your own clothes.
Because the customer is also always courteous.
They show no respect for a customer in their home.
Manners don' t count, I'm here to move.
Professionals in the customer service industry are always courteous.
D. a & c are correct
A. There is nothing in your home I cannot move.
B. This is just a job
C. I care how your move comes out.
Our opinions might educate an ignorant customer.
Our customer may want a fight.
Our opinions don't matter.
We know nothing about our customer views on these subjects
What items are being loaded, in what order.
Politics, religion and other personal opions
Compliment the customer for his or hers nice things or house
How a large piece may be handled.
We don't want to be responsible.
They have the experience to answer the questions and they are responsible for the job
They like to talk
They have experience to answer questions
Wherever the customer is smoking.
In the customers backyard
In the street, in behind the truck of sight for the customer
In the truck.
Throw a pad underneath it to soften its landing.
Have someone else catch it.
Let it go.
Where it is safe to do so.
Where the driver directs.
Where the customer directs.
Stash it in a box or a piece of furniture and descretly inform the one in charge for the assignment
Bring it to the customer's attention in front of everyone.
Show it to your co-workers.
Pack it in a box and label as "porn" or "sex toy" or drug paraphernalia.
Both can "snap" or break off parts inside furniture and wheels can leave marks on the floor.
If you lift in the "item" directly to have a better grip
Its poor quality on most floors and get easily scratched.
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