Interpersonal Conflict is a dynamic process involving interdependent parties that...
have incompatible goals and perceive each other as interfering with the attainment of their own goals.
What is the goal that concerns a specific task or problem?
What is the goal that concerns the nature of a particular relationship?
What is the goal that concerns the "saving of face"?
What is the cognitive property?
What is the disagreement property?
Disagreements between individuals or groups involved regarding tasks needed to be done in accomplishing the work assigned to each party.
What is the affective property?
Negative affect or emotion
What is the negative affect or emotion property?
Conflict that is characterised by negative emotions like anger, frustration, hostility and tension.
What is the behavioural property?
What is the interference property?
The attaining of one person or group goals are seen to be opposed or threatened by another person or group
What are the two predictors (causes) of interpersonal conflict?
Relational Approaches and Individual Difference Approaches
What are relational approaches about?
Relational approaches is where relational turbulence is the cause of interpersonal conflict. Relational turbulence occurs when relationships are in transitional phases, most commonly upon the discovery of new definitions and behaviours of the partner in the relationship.
What is individual-difference about?
Individual-difference is when the conflict is caused by differing perceptions about what the conflict is about or whether it even exists. What one person finds perfectly acceptable, another may not. A person's commitment to an interpersonal relationship will influence sensitivity to conflict.
What are the two roles of communication in interpersonal conflict?
Talk and Goal complexity & Talk and goal selectivity/ambiguity
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