They have lots of money
They want to move
The are lazy and angry
They cover every race, religion lifestyle and category of life.
Increases a customer's stress level.
They show you are a professional and you are at work.
They gi e a sense of, ''you belong there" .
They keep you from wearing out your own clothes.
Professionals in the customer service industry are always courteous.
Manners don' t count, I'm here to move.
Because the customer is also always courteous.
They show no respect for a customer in their home.
A. There is nothing in your home I cannot move.
B. This is just a job
D. a & c are correct
C. I care how your move comes out.
Our opinions might educate an ignorant customer.
Our opinions don't matter.
We know nothing about our customer views on these subjects
Our customer may want a fight.
How a large piece may be handled.
Compliment the customer for his or hers nice things or house
What items are being loaded, in what order.
Politics, religion and other personal opions
They have the experience to answer the questions and they are responsible for the job
They have experience to answer questions
We don't want to be responsible.
They like to talk
In the customers backyard
In the street, in behind the truck of sight for the customer
In the truck.
Wherever the customer is smoking.
Let it go.
Throw a pad underneath it to soften its landing.
Have someone else catch it.
Where it is safe to do so.
Where the driver directs.
Where the customer directs.
Stash it in a box or a piece of furniture and descretly inform the one in charge for the assignment
Pack it in a box and label as "porn" or "sex toy" or drug paraphernalia.
Bring it to the customer's attention in front of everyone.
Show it to your co-workers.
Both can "snap" or break off parts inside furniture and wheels can leave marks on the floor.
If you lift in the "item" directly to have a better grip
Its poor quality on most floors and get easily scratched.
選擇要在Apple App Store上查看的Topgrade應用程序。