IRREGULAR OPERATIONS: such as weather event 0
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COCK PIT 1
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Mobile walkway which connects the terminal to the aircraft. Customers board and deplane through the jet bridge. 2
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Flight or Inflight Crewmembers travelling on company business as non-working Crew, either in a Customer seat or jumpseat. 3
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Inflight Security Coordinator: Much like the GSC described above, this Crewmember is empowered to evaluate and resolve various security-related scenarios that occur while airborne. This is an additional responsibility of the Captain. 4
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FIRST OFFICER: This Crewmember assists the Captain in the Flight Deck and is second in command of the aircraft. 5
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In-Flight Entertainment: JetBlue Entertainment System on all aircraft that includes thirty- six channels of free DIRECT TV, up to four channels of JetBlue Features Pay Per View Movies and up to one hundred channels of XM Satellite Rad 6
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The doors on A/C left used for Customer boarding and deplaning. They are occasionally referred to as 1L or 2L. 7
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The Customer compartment of the aircraft. 8
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unaccompanied minor 9
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Escape slide used for evacuations. Constructed of rubberized canvas and inflates when deployed. 10
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Aircraft Communication Addressing and Reporting System: A two-way communication link between a JetBlue flight and JetBlue’s main ground facilities. Data is collected in the aircraft by digital sensors and transmitted to the ground facilities. 11
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The compartment of the aircraft from which the pilot controls the aircraft (also known as the flight deck) 12
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other airline 13
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aircraft with two asiles 14
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The ramp/tarmac area used by all aircraft when moving between the runway and the gate area. 15
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The process of disabling the escape slide. When the door is opened in the disarmed mode, the escape slide will not deploy. 16
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Automated External Defibrillator 17
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Seats from which a Customer can go directly to an exit without first stepping in to the main aisle. 18
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Escape slide used for evacuations. This can also be used in a water evacuation as a raft. Constructed of rubberized canvas and inflates when deployed. 19
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The action of pushing the aircraft back from the gate using a piece of ground service equipment called a tug. 20
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Verification that Customers are adhering to safety regulations. 21
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Complaint Resolution Official: A JetBlue Crewmember charged with specific duties and authority to resolve complaints sometimes made by Customers. 22
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forward: the front of aircraft 23
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Aircraft designed with a single aisle. 24
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The surface on which the aircraft takes off and lands. 25
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Minimum Equipment List: A list of equipment that must be in working order so that a flight may be legally dispatched for operation with Customers and Crewmembers onboard. 26
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Airport Operations 27
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remain overnight ( aircraft in blue city) 28
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A series of flight legs built together to form the trip an Inflight Crewmember or Pilot is assigned to work. A pairing can range from 1-5 days. 29
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All surface movement of the aircraft prior to takeoff or after landing in which the aircraft is moving on its own power. 30
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A city that JetBlue flies to and from 31
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Air Traffic Control 32
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Ground Security Coordinator: A JetBlue Crewmember responsible for evaluating and implementing security procedures for each flight at the airport. 33
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pilot in command 34
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Moveable stairway which is driven up to an aircraft door and allows Customers to board and deplane. 35
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The process of preparing an escape slide for use in an evacuation. When the door is opened in the armed mode, the escape slide will automatically deploy and inflate. 36
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The act of storing an item brought onboard. 37
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Portable Oxygen Bottle: Bottle containing oxygen under pressure, used in emergency situations. 38
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A wall or partition used to separate aircraft areas such as galleys and lavatories. 39
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The three-letter abbreviations by which each airport is identified. For example, Buffalo, NY is BUF. 40
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A flight segment. Example: A flight from JFK to BUF is one leg. 41
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Also known as Coordinated Universal Time or UTC. Used as the standard time in aviation to avoid confusion over local time zones, e.g. “the flight departed at 1600z”. It is roughly equivalent to Greenwich Mean Time (GMT) 42
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Mobile unit used for catering of service items and supplies such as ice, beverages, snacks, and waste. 43
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The body of the aircraft 44
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Code for flight cancellation 45
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Intra-company mail system utilizing Company flights as the courier 46
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rear of the aircraft 47
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Federal Aviation Regulations: Regulations set forth by the FAA by which air carriers must abide. 48
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Federal Aviation Administration: The US Government Agency that sets the standards and monitors the procedures for aircraft and people who work in the aviation industry. 49
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The period of time when the aircraft is moving on the ground, or flying under 10,000 ft. There is no communication other than that of an emergency nature allowed between the Flight Deck and the Inflight Crew. 50
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overhead bin 51
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Aircraft 52
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The minimum number of Inflight Crewmembers required by the FAA to staff a particular type of aircraft. 53
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Inflight Customer Service Representative: An additional Crewmember on an aircraft to provide translation services between the Crew and Customers on flights where English is not the first language of the destination. 54
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The doors on A/C right by which the caterers and other support personnel deliver their services. They are occasionally referred to as 1R or 2R. 55
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