ITIL 2011 Service Strategy

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Match the service provider types with their definitions

Metni eşleştir (tıklayın ve sürükleyin)   

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Metni eşleştir

internal service provider

shared services unit

external service provider
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an internal service provider that provides shared IT services to more than one business unit

is embedded within a business unit. There may be several of these within an organization

provides IT services to external customers