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what micro skills are associated with active listening?

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showing empathy

paraphrasing

referring

interpreting

questioning

using silence

advocatin

attending

summarizing

none

What are the three R's associated with the settlement house moement?

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religion

reality

respect

reciprocity

reform

rights

none

what are the SW roles?

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mediator

educator, teacher, coach

crisis intervention

edlerly advocator

deep listener

Case Management

group worker

eneabler or facilitator

social broker

advocator

counsellor

outreach worker

social policy

none

What are the areas of SW practice?

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academia

Direct practice

advocacy

social policy

counselling

community development

research

none

"Social work practice emerged as the idea of professional helping took hold during the _____century

Fill in the blanks  

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Check Answer

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none

"The IFSW holds that there are two fundamental principles: (1) __________; and (2) _______."

Fill in the blanks  

(0/0)

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Check Answer

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What are he helping skills for positive action?

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summarizing (content, feeling, process)

reflecting

Behaviour modifying (modelling. rewwarding, extinguishing, desentizaion)

Problem solving and decision making (identifying problems, changing problems into goals, analyzing problems, exploring alternative and implications, planning a course of action, generalizing to a new problem)

none

Which micro skils are associated with "promoting core codintions"

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using immediacy

using humor

showing empathy

revealing positive regard

referring

genuineness

showing congruence

none

Put the five stages of the interview in order.

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Match the Text
1
2
3
4
5

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defining a goal
rapport/structuring
defining the problem
exploration of alternatives and confronting incongruity
generalization of daily life

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none

What are the 6 core values in the CASW Code?

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integrity of professional practice

Respect for the inherent dignity and worth of all persons

confidentiality in professional practice

pursuit of all justice

confidentiality when applicable

conscientiousness in professional praction

service to all living beings

respect for the inherent dignity and worth of the oppressed

competence in professional prctice

service to humanity

pursuit of social justice

none

Match the areas of practice.

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Match the text
direct practice
community developmemt
social policy
Research
Academia

Click and drag
Informs professional practice. Helps the profession: Assess the needs and resources of people in their environments evaluate the effectiveness of social work services in meeting peoples needs, demonstrate relative costs and benefits of social work services.
How wee create the systems at a macro level such as: pensions, universal child care, health system.
Training social workers and teaching programs.
involves one on one contact with people at a mirco level
work with comminities in areas such as in youth programs and women support groups for domestic violence at a mezzo level

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which micro skills are associated with "teaching"?

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role playing

lecturing

modelling

providing skills training

informing

none

Match the SW roles with their meaning.

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Match the text
Case management
counsellor
Advocate
Enabler oor facilitator
group worker
Educator, teacher, coach
Mediator
social broker
outreach worker

Click and drag
about making sure that the clients rights are tended to and they are getting what they are entitled to. Lobby for better, more appropriate services. Needed for special populations. Hard to get advocacy funded.
Come in for a short term to a work place of family to help resolve a standing conflict. They don't do therapy they find a resolution to conflict. Focused on the solution and not on changing the relationship. Finding something that everyone can live with. Sometimes useful for couples, especially in post marriage co-parenting focusing on a solution rather than building relationships.
licensed life coaches. Educators and teachers. Lots of people hire social workers to teach.
It means supporting people who are having troubles. Facilitating and setting up groups.
Working with clients who are receiving many different kinds of services. Your job is to help them navigate the system and make sure they are receiving the services needed, help the communicators communicate successfully. Court case workers help clients in the court. Often pulled together case conferences
provide personal counselling help to clients. Exploring with people their personal issues. Mostly one on one, face to face, talk therapy.
a person who does work designed to help and encourage disadvantaged members of the community"
works with a group of people to help resoles troubles (similar to facilitator)
Can help direct people and knows a lot about what's going on but doesn’t really get involved. 211 is an example, it is a website that shows you all of the services. They would organize a list of possible programs.

Check Order of Answers

none

Which micro skil are associated with "defining the relationship"?

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using humor

contracting

using counsellor self-disclosure

using immediacy

attending

none

which micro skills are associated with "searching for strengths"?

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showing solutions

defining client capacity and rights

telling the client he/she is strong

identifying resources

defining problems as oppportunities