Pre-action protocol for personal injury claims

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Try and negotiate a deal before starting proceedings.

Send two copies of letter of claim to the defendant as soon as enough information is available to substantiate a realistic claim

Obtain medical evidence dealing with the client's injuries.

Defendant must reply within 21 days, naming any insurer.

If any contributory negligence is alleged, then the claimant should respond before seeking to issue proceedings

Claimant's solicitor must send schedule of details of losses and expenses (and supporting docs) as soon as possible

Defendant has three months to investigate the cliam and state is they deny liability and on what grounds

Send an informal letter to the defendent or his insurer to raise awareness of claim (optional)