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246675
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Based on the call type, match the issue with the type of transfer

Match the text (click and drag)   

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Match the text

Planners

Repair

Broadband Help Desk

Assignment

SAG

Held Orders

Click and drag

Cold Transfer

Supervisor must contact

Supervisor must contact

Ok to call, but never transfer

Cold Transfer

Ok to call, but never transfer


246679
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246682
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