New Hire Assesment

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Based on the call type, match the issue with the type of transfer

Match the text (click and drag)   

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Match the text

Planners

Repair

Broadband Help Desk

Assignment

SAG

Held Orders
Click and drag

Ok to call, but never transfer

Ok to call, but never transfer

Supervisor must contact

Cold Transfer

Cold Transfer

Supervisor must contact

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