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Nesting Support Assessment

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This program provides lodging reimbursement for pre-qualified individuals from designated disaster areas. ____________

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What is the KB article for BPG ineligible websites.

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What is the KB article for Protocol Examples for Assumptive Close, Scarcity Rebuttal and Using Benefits to Sell?

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Customer calls in asking to book 3 rooms under senior rate. What are the restrictions that we need to advise guest before making the reservation. ( Provide 2 answers )

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Advise guest to bring proof of eligibility upon arrival at the hotel
Check hotel policy for age related restrictions
remember that we can only book maximum of 2 rooms for the special rate

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Guest calls in and wants to know how many points he has for his Hilton Honors account. He also wanted to get his Hilton Honors number so he can provide it whenever he calls to make a reservation. What would you advise the guest.

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Guest calls in and wants to make a reservation for a 3 night stay. After providing rates, guest had a rate resistance and decided to just book for 2 nights instead. Upon checking in Journey, there's a minimum length of stay. How would you explain this to the guest?

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