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block

Specialization is a technique used to divide activities and people according to the needs of an organization’s customers.

Select the correct answer(s).  

(0/0)

---

true

false

none

Designing a structural framework or organizing resources requires one to consider which of the following?

Select the correct answer(s).  

(0/0)

---

span of management

authority relationships

all of the above

departmentalization

none

One of management’s challenges includes supervising team members who may be working in different locations. Which of the following is an example of this condition?

Select the correct answer(s).  

(0/0)

---

Clinicians working from the hospital but providing services to patients in rural communities through the use of telemedicine

None of the above

Employees who work on different shifts in the same facility as the manager

Employees who work at home and use the Internet to access the hospital’s information system

none

Influencing involves

Select the correct answer(s).  

(0/0)

---

motivating subordinates.

issuing directives.

implementing practices to help members of the organization work together.

all of the above

none

The managerial function that uses information, defines goals, and establishes targets for the organization’s future is known as

Select the correct answer(s).  

(0/0)

---

controlling

organizing

planning

staffing

none

The managerial functions are

Select the correct answer(s).  

(0/0)

---

planning, orchestrating, hiring, motivating, and controlling

positioning, organizing, staffing, influencing, and conversing

planning, organizing, staffing, influencing, and conversing

planning, organizing, staffing, influencing, and controlling

none

Supervisors must pay attention to the time employees spend on cell phones and the Internet for personal use during work hours because of

Select the correct answer(s).  

(0/0)

---

interference with achieving the work effort

coworkers' privacy issues

all of the above

patient privacy and organization security issues

none

Healthcare is highly dynamic and requires managers who are flexible and energetic and who strive for high quality. The environmental conditions causing change in the healthcare industry include which of the following?

Select the correct answer(s).  

(0/0)

---

governmental regulations

advances in technology

all of the above

consumer demand for conveniently located healthcare services

none

Supervisors working in healthcare have difficult jobs because

Select the correct answer(s).  

(0/0)

---

their decisions affect the people working in their team

all of the above

their actions may be directed by the administrator and medical staff members

the services provided by their departments affect patients and the quality of care

none

The managerial function that monitors whether goals have been achieved in accordance with the expectation is known as

Select the correct answer(s).  

(0/0)

---

planning

organizing

influencing

controlling

none

Katz determined that a supervisor must have three essential skills:

Select the correct answer(s).  

(0/0)

---

Human psychology, coordination, and technical skills

Human resources, conceptual, and tactical skills

Human relations, competitive, and technical skills

Human relations, conceptual, and technical skills

none

A challenge for managers will be to recruit, train and adequately supervise new staff until they gain the skills of the seasoned "baby boomer" staff they replace

Select the correct answer(s).  

(0/0)

---

false

true

none

Healthcare organizations often promote from within. Although this is a good practice because it recognizes individuals who are good performers, individuals sometimes may be promoted to managerial positions for which they are not prepared.

Select the correct answer(s).  

(0/0)

---

false

true

none

As people ascend the career ladder in the organization, they are likely to

Select the correct answer(s).  

(0/0)

---

use their technical skills less and their managerial skills more.

use their managerial and technical skills equally.

be more interested in getting the job done rather than directing the efforts of their subordinates.

plan less and do more.

none

Mintzberg identified managerial roles. Which of the following is not a role defined by Mintzberg?

Select the correct answer(s).  

(0/0)

---

negotiator

informational

disturbance handler

simulator