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block

Which two system entities can participate in business process flows? Each correct answer presents a complete solution.

Select the correct answer(s).  

(0/0)

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Service Activity

Goal Metric

Knowledge Base Article

Task

Account

none

You want to display information about a parent record within the form of a child record. You need to customize a Quick View form. Which two option are available to you? Each correct answer presents a complete solution. Choose two.

Select the correct answer(s).  

(0/0)

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choosing from one tab only

adding multiple sections

choosing from one section only

adding multiple tabs

none

You are developing a Microsoft Dynamics CRM solution for a company. Your solution utilizes an HTML Web Resource on the Account form. Company employees use Microsoft Dynamics CRM Mobile client for iPad, Android, and Windows. How will this environment affect the user experience?

Select the correct answer(s).  

(0/0)

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The users will not be able to view the Web Resource and will need to use the desktop client instead.

The users will not be able to use the Web Resource until their security role is updated with ISV Customizations privileges.

The users can view the Web Resource, as long as it is within one of the first five tabs of the default form.

The users will have to download and install an update rollup in order to view the Web Resource.

none

You are creating a new business rule. You need to ensure that the Actions you add to the rule are required to happen on all forms, including the Quick Create form. What should you do?

Select the correct answer(s).  

(0/0)

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Under set field value, set the value to All Forms.

Use a formula on the business rule to specify the number of forms.

Add a condition to the business rule that it must apply to all forms.

Set the Scope field on the business rule to All Forms.

none

You are configuring a sales process in Microsoft Dynamics CRM. The sales process needs to have an additional stage if the probability field value is greater than 50%. Which three actions should you perform? Each correct answer presents part of the solution. Choose three.

Select the correct answer(s).  

(0/0)

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Create a business process flow for your sales process

Create a second business process flow for the high probability opportunities.

Add a branch rule to define the condition that should display the high probability stage.

Add a stage to the branch for the high probability opportunity condition.

Create a business rule to conditionally switch between business process flows if the probability is greater than 50%.

none

Which three entities can include business process flows? Each correct answer presents a complete solution.

Select the correct answer(s).  

(0/0)

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Price List Item

Goal

Account

Recurring Appointment

Contract

Queue

none

What should you configure before you Create goals in Microsoft Dynamics CRM?

Select the correct answer(s).  

(0/0)

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Goal Metric

Fiscal Period

Target Value

Goal Owner

none

Which two actions can be configured for a business rule? Each correct answer presents a complete solution.

Select the correct answer(s).  

(0/0)

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Email link

Lock or unlock field

Set visibility

Run workflow

none

A user from the sales team is transitioning into the service department. The user has both Sales Representative and Customer Service Representative security roles. The user's default pane and default dashboard need to be set. What should you do?

Select the correct answer(s).  

(0/0)

---

Recommend that the user set the default pane in the user options, open the desired dashboard, and set the dashboard as the default

Change the user's Business Unit to Customer Service, and then have the user set the default pane and dashboard in the user options.

Locate the user's desired dashboard, and enable security roles for it. Assign the Sales Representative role to the dashboard.

Locate the user's desired pane and dashboard in the Default Solution components, and set it as the default.

none

A user assigns an account to a specific user in Microsoft Dynamics CRM. What are two effects of the default Parental Relationships between Account and Task and between Account and Email? Each correct answer presents a complete solution. Choose two.

Select the correct answer(s).  

(0/0)

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All tasks and emails related to this account via the to attribute are also shared to this user.

All tasks and emails related to this account via the to attribute are also assigned to this user.

All tasks and emails related to this account via the regarding attribute are also shared to this user.

All tasks and emails related to this account via the regarding attribute are also assigned to this user.

none

You are creating a new business process flow for a custom Event entity. You create the new process and select business process flow from the Category list but you cannot find the Event entity in the Entity list. What should you do?

Select the correct answer(s).  

(0/0)

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Activate the new business process flow to refresh the Entity list

Configure the entity to display in the Settings area, and then publish it

Save the new business process flow to refresh the Entity list.

Configure the entity to enable business process flows, and then publish it

none

You are creating a custom event entity to track trade shows. You want to associate multiple accounts with multiple events, and you want to store additional field values about the account's involvement in the event, such as number of attendees from the account. How should you configure this relationship in Microsoft Dynamics CRM?

Select the correct answer(s).  

(0/0)

---

Create a manual N:N relationship between account and event. Add the additional fields to the relationship entity.

Create a native N:N relationship between account and event Add the additional fields to the account entity.

Create a native N:N relationship between account and event Add the additional fields to the event entity.

Create a 1;N relationship between event and account Add the additional fields to the event entity.

none

To which Microsoft Dynamics CRM object can you apply business rules?

Select the correct answer(s).  

(0/0)

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A view

A chart

A dashboard

A form

none

You are a Microsoft Dynamics CRM consultant for a small business. Your client asks you to create a custom entity named Event Type. This entity needs to support business process flows, notes, document management and offline capability for Dynamics CRM for Outlook. Which two custom entity options in you solution cannot be disabled after they are enabled? Each correct answer presents a complete solution. Choose two.

Select the correct answer(s).  

(0/0)

---

offline capability for Dynamics CRM for Outlook

business process flows

document management

notes

none

You use Microsoft Dynamics CRM Goal Management to define sales goals over a period of time. You need to track actual and in-progress values for sales. Which goal metric should you configure?

Select the correct answer(s).  

(0/0)

---

Fiscal Periods

Rollup Fields

Metric Type

Amount Data Type