0 [{"id":372318,"quiz_id":"18936","answer_id":null,"answerType_id":"0","created_at":"2018-02-06 14:00:52","updated_at":"2018-02-06 14:00:52","questionName":"How can a company persuade a needs-based customer to buy from them?","questionTimeSeconds":"30","questionTimeMinutes":"0","questionImagePath":null,"position":null,"explanation":"","question_score_id":null,"lang":null,"questionAudioPath":null},{"id":372320,"quiz_id":"18936","answer_id":null,"answerType_id":"1","created_at":"2018-02-06 14:03:06","updated_at":"2018-02-06 14:03:06","questionName":"What are the 5 main types of external customer, according to this resource: http:\/\/www.prostartuk.co.uk\/wp-content\/uploads\/2017\/05\/Business-Admin-Unit-2-J-506-1899.pdf? (WINDL)","questionTimeSeconds":"0","questionTimeMinutes":"2","questionImagePath":null,"position":null,"explanation":"","question_score_id":null,"lang":null,"questionAudioPath":null},{"id":371774,"quiz_id":"18936","answer_id":null,"answerType_id":"0","created_at":"2018-02-05 10:16:42","updated_at":"2018-02-06 09:57:41","questionName":"Which of these are examples of informal meetings?","questionTimeSeconds":"30","questionTimeMinutes":"0","questionImagePath":null,"position":2,"explanation":"","question_score_id":null,"lang":null,"questionAudioPath":null},{"id":371780,"quiz_id":"18936","answer_id":null,"answerType_id":"0","created_at":"2018-02-05 10:24:22","updated_at":"2018-02-06 09:57:42","questionName":"When does the organisation of the next meeting begin?","questionTimeSeconds":"30","questionTimeMinutes":"0","questionImagePath":null,"position":7,"explanation":"","question_score_id":null,"lang":null,"questionAudioPath":null},{"id":371781,"quiz_id":"18936","answer_id":null,"answerType_id":"0","created_at":"2018-02-05 10:27:18","updated_at":"2018-02-06 09:57:42","questionName":"What must happen, in order for a meeting to be successful?","questionTimeSeconds":"30","questionTimeMinutes":"0","questionImagePath":null,"position":8,"explanation":"","question_score_id":null,"lang":null,"questionAudioPath":null},{"id":372286,"quiz_id":"18936","answer_id":null,"answerType_id":"0","created_at":"2018-02-06 10:02:41","updated_at":"2018-02-06 10:02:41","questionName":"What are the purposes of Diary Systems?","questionTimeSeconds":"30","questionTimeMinutes":"0","questionImagePath":null,"position":null,"explanation":"","question_score_id":null,"lang":null,"questionAudioPath":null},{"id":371777,"quiz_id":"18936","answer_id":null,"answerType_id":"0","created_at":"2018-02-05 10:19:59","updated_at":"2018-02-06 09:57:41","questionName":"What are \"minutes\", in relation to meetings?","questionTimeSeconds":"30","questionTimeMinutes":"0","questionImagePath":null,"position":4,"explanation":"","question_score_id":null,"lang":null,"questionAudioPath":null},{"id":371779,"quiz_id":"18936","answer_id":null,"answerType_id":"0","created_at":"2018-02-05 10:23:12","updated_at":"2018-02-06 09:57:41","questionName":"What needs to happen before the minutes of a meeting can be distributed?","questionTimeSeconds":"30","questionTimeMinutes":"0","questionImagePath":null,"position":6,"explanation":"","question_score_id":null,"lang":null,"questionAudioPath":null},{"id":372317,"quiz_id":"18936","answer_id":null,"answerType_id":"0","created_at":"2018-02-06 13:58:24","updated_at":"2018-02-06 13:58:24","questionName":"Which type of customer most needs to be presented with stimulating products\/services?","questionTimeSeconds":"30","questionTimeMinutes":"0","questionImagePath":null,"position":null,"explanation":"","question_score_id":null,"lang":null,"questionAudioPath":null},{"id":371772,"quiz_id":"18936","answer_id":null,"answerType_id":"0","created_at":"2018-02-05 10:15:40","updated_at":"2018-02-06 09:57:41","questionName":"What is not an advantage of a meeting?","questionTimeSeconds":"30","questionTimeMinutes":"0","questionImagePath":null,"position":1,"explanation":"","question_score_id":null,"lang":null,"questionAudioPath":null},{"id":372316,"quiz_id":"18936","answer_id":null,"answerType_id":"0","created_at":"2018-02-06 13:56:28","updated_at":"2018-02-06 13:56:28","questionName":"Which type of customer only makes a purchase when a \"sale\" is on?","questionTimeSeconds":"30","questionTimeMinutes":"0","questionImagePath":null,"position":null,"explanation":"","question_score_id":null,"lang":null,"questionAudioPath":null},{"id":372315,"quiz_id":"18936","answer_id":null,"answerType_id":"0","created_at":"2018-02-06 13:55:36","updated_at":"2018-02-06 13:55:36","questionName":"Which type of customer is most likely to visit due to curiosity than a need or want to purchase products\/services?","questionTimeSeconds":"30","questionTimeMinutes":"0","questionImagePath":null,"position":null,"explanation":"","question_score_id":null,"lang":null,"questionAudioPath":null},{"id":371776,"quiz_id":"18936","answer_id":null,"answerType_id":"0","created_at":"2018-02-05 10:17:36","updated_at":"2018-02-06 09:57:41","questionName":"When should an agenda be prepared, in relation to a meeting?","questionTimeSeconds":"30","questionTimeMinutes":"0","questionImagePath":null,"position":3,"explanation":"","question_score_id":null,"lang":null,"questionAudioPath":null},{"id":371778,"quiz_id":"18936","answer_id":null,"answerType_id":"0","created_at":"2018-02-05 10:21:07","updated_at":"2018-02-06 09:57:41","questionName":"Who is responsible for ensuring all documents are returned to the office?","questionTimeSeconds":"30","questionTimeMinutes":"0","questionImagePath":null,"position":5,"explanation":"","question_score_id":null,"lang":null,"questionAudioPath":null},{"id":372283,"quiz_id":"18936","answer_id":null,"answerType_id":"2","created_at":"2018-02-06 09:57:27","updated_at":"2018-02-06 09:57:41","questionName":"Factors to be considered when selecting a mail service - match the factor to its explanation.","questionTimeSeconds":"0","questionTimeMinutes":"1","questionImagePath":null,"position":0,"explanation":"","question_score_id":null,"lang":null,"questionAudioPath":null}]

block

How can a company persuade a needs-based customer to buy from them?

Select the correct answer(s).  

(0/0)

---

They need little persuasion as they are already loyal

Provide excellent customer service

Use discount and sale marketing

Show them stimulating products/services

none

What are the 5 main types of external customer, according to this resource: http://www.prostartuk.co.uk/wp-content/uploads/2017/05/Business-Admin-Unit-2-J-506-1899.pdf? (WINDL)

Fill in the blanks  

(0/0)

Check All Answers

---

Check Answer

Check Answer

Needs-based

Check Answer

Check Answer

---

Check All Answers

none

Which of these are examples of informal meetings?

Select the correct answer(s).  

(0/0)

---

AGMs

Appraisals

Management Briefings

Board Meetings

Committee Meetings

none

When does the organisation of the next meeting begin?

Select the correct answer(s).  

(0/0)

---

A week before the meeting is due

Immediately after the previous meeting

The day before a meeting is due

At least two months in advance

none

What must happen, in order for a meeting to be successful?

Select the correct answer(s).  

(0/0)

---

The Chairperson must stick to the agenda and allow no tangents, even if tangents are relevant to the discussion

Participants must be sufficiently briefed in advance

Participants must be wearing their best clothes

The administrator must arrive at least half an hour before the meeting begins

none

What are the purposes of Diary Systems?

Select the correct answer(s).  

(0/0)

---

Sending jokes to colleagues

Fact-checking

Choosing appropriate suppliers

Ensure tasks are done on time

Opportunity to gain a wide cross-section of opinions

Reminders

Monitor and track priorities

Tracking availability of colleagues

Ensure activities are correctly coordinated

Tracking budgets

Security of confidential information

none

What are "minutes", in relation to meetings?

Select the correct answer(s).  

(0/0)

---

The people who were not able to attend

The topics on an agenda

The details of a meeting

A measure of how long a meeting takes

none

What needs to happen before the minutes of a meeting can be distributed?

Select the correct answer(s).  

(0/0)

---

The Chairperson must approve the draft

The administrator must write up the minutes in cursive

The minutes must be translated into at least 2 other languages

All participants must review the draft

none

Which type of customer most needs to be presented with stimulating products/services?

Select the correct answer(s).  

(0/0)

---

Discount

Wandering

Needs-based

Impulse

Loyal

none

What is not an advantage of a meeting?

Select the correct answer(s).  

(0/0)

---

Two-way dialogue is encouraged through Q&A format

Face-to-face communication with multiple people at the same time

Easy to arrange times and dates that are convenient to all participants

Opportunity to gain a wide cross-section of opinions

none

Which type of customer only makes a purchase when a "sale" is on?

Select the correct answer(s).  

(0/0)

---

Wandering

Loyal

Discount

Needs-based

Impulse

none

Which type of customer is most likely to visit due to curiosity than a need or want to purchase products/services?

Select the correct answer(s).  

(0/0)

---

Loyal

Wandering

Needs-based

Discount

Impulse

none

When should an agenda be prepared, in relation to a meeting?

Select the correct answer(s).  

(0/0)

---

Before

During

After

none

Who is responsible for ensuring all documents are returned to the office?

Select the correct answer(s).  

(0/0)

---

All of the above/below

The attendees

The administrator

The chairperson

none

Factors to be considered when selecting a mail service - match the factor to its explanation.

Match the text (click and drag)   

(0/0)

Check Order Of Answers

---

Match the text
Speed
Security
Spending
Urgency
Value

Click and drag
What is the package worth?
How soon does the parcel need to be delivered?
How long will the delivery take?
How much will packaging and delivery cost?
How secure does the package and delivery need to be?

Check Order of Answers