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WK19: Interviews at Work

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Flouting maxim

Violating a maxim

Opting out





Supervisor strategies

Communities of practice

Job satisfaction: psychological states

Symbolic and interactive elements of corporate culture

Mission statement: functions

Open questions

Closed questions



Tag Q

Face to face

Videoconference/ skype


One to one



Semi structured


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the consequence of the speech act, the effect that an utterance has on the addressee

Intention of a speaker or writer

An aggregate of people who come together around mutual engagement in an endeavour.

Increased level of anxiety due to more powerful interviewers outnumbering the less powerful interviewee

Make tacit assumptions

contributions should be relevant

Difficult to identify and process relevant infromation, intervoewer needs to summarise and record findings, outcome could be biased by interviwer's interpretation.

Lack of crucial contextual cues and non verbal signals affects impression management

Good for gathering large amounts of easy to process data. Templates and respinse categories leave little room for particpants to arrive at a shared understanding of each question. Following a strictly pre-defined script might make interviewer diregard principles of ordinary conversation

breaking them in an overt, obvious way. By doing so, we signal to our listeners that they are supposed to infer an implied meaning- an implicature

contributions should be adequately but not overly informative

yes-no answers, or select one answer. Prompt factual information

Symbolic elements: metaphor, stories, Interactive: rituals, unwritten rules, organisational communication

the speaker should believe their utterance to be true and have evidence of it

Communicate corporate values and beliefs. Define the ideal identity of company and its employee to internal and external audiences. Seek to achiebe employees' identification with the company. Offer a professional identity and aim to promote staff loyalty

contributions should be clear, unambiguous, brief

Likely bias of the interviewer

Richest type of communication. Full spectrum of paralinguistic and non verbal signal for coordination of the interaction and for impression management

Experienced meanginfulness (employee perceives job to be important, valuable)... Experienced responsibility (employee perceives job to provide autonomy) ... Knwoledge of results (employees can interact with his or her superiors about job, performance, routines)

To break them covertly, so that other people do not know.

Same effect as rhetorical/ Statements with a question attached to the end

Strongly favour a certain answer

allow for a wide range of detailed answers

indicating that the speaker is not going to follow it.

Limited range of non verbal cues. Lack of immediate reaction from interviewers can make it hard for applicant to regulate what they say and turn taking

Offers uniformity and validity across larger datasets, but in spoken interactions interviewees often reformulate questions to suit the ongoing interaction

the implied meaning generated intentionally by the speaker.

is the realization of a linguistic item, or in other words the grammar and linguistic choices of the speaker

withdrawing affiliation and therefore discouraging the speaker or distancing oneself from the dispreferred topicnot discussing the issues raised, but rather offer solutions or advice.appealing to precedent (This is what we have always done). Emphasizing legitimacy.rephrasing the appraisee’s words or reformulating them in institutional jargon.