Trouble uploading audio files

Posted In CategoryGeneral
  • D
    Dan67 1 month ago

    Has anyone had trouble uploading audio files? I have tried mp3 and .wav, it gives me an error saying it needs to be in mpga format.... 

     

    Any suggestions?

  • N
    Topgrade 2 weeks ago

    Hi, thank you for getting in contact. Sorry to hear you're having a problem with uploading your audio files to the website.

    We've just tested uploading one of our test audio mp3 files and that appears to be working.

    You should be able to upload any mp3 file to the site which is under 2MB. Please email us for further support.


    We hope you find Topgrade useful.

    Best regards

    The Topgrade Team

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