Firm that offers outsourcing solutions

Sending data in an acceptable format from an old system to a new system

Provides the right to use software under certain terms and conditions

Obtained from a vendor or application service provider

Includes the requirements of a new system and recommendations to management

Represents logical rules and interaction graphically using a series of symbols

Company that develops software with the purpose of it being sold

Testing two or more programs that depend on each other

Has a variable fee based on the number of users having access to an application

Phase in which it is determined if in-house development is the best solution

Reusable code that can be invoked from points in a structure chart

The end product of the SDLC systems analysis phase

Indicates that one or more modules are repeated

Model in which vendors develop and sell application packages to customers

Term that is synonymous with usage model

Utilizes standard business software to enhance user productivity

Modules that are independent

Charges a variable fee based on the volume of operations performed

Development approach that is similar to constructing a leveled set of DFDs

Software package developed to meet the needs of a specific type of business

Includes features that allow users to interact effectively with an application

Consists of related program code organized into small units

Measures the time a package takes to process a certain number of transactions

Firm that delivers an application by charging a usage fee

Outsourcing of basic business processes

Term that is synonymous with the decision to make or buy

Provides immediate Help when users have questions or encounter problems

Technique that uses a common yardstick to measure and compare vendor ratings

Contains information needed for processing and distributing output

Have broad experience that is difficult for any one company to acquire

Both an old system and new system operating fully for a specified period

Where people gather to meet

and exchange ideas

Uses a set fee based on a specified level of service and user support

offer support

Term that is synonymous with offshore outsourcing

Software package that can be used by many different types of organizations

Involves two programmers working on the same task on the same computer

Term that is synonymous with service desk

Process of breaking down a system into subsystems

Provide powerful Web-based support for transactions such as order processing

Offers additional support and assistance from a vendor

Replacement code used by system developers

Defines what must take place without addressing methods of implementation

Management of system operations by an outside firm

The choice between developing versus purchasing software

Changeover method that allows a new system to be implemented in stages